Review Script Generator | Cactus Wren Restoration

Generate Your Review Request

Build a thoughtful review request that helps Cactus Wren rank in Google's Ask Maps & Gemini AI feature. Restoration customers just lived through a stressful event — these scripts acknowledge that respectfully while prompting naturally for the attributes Gemini matches against.

Service Performed

Water Damage

Fire Damage

Mold Remediation

Asbestos Abatement

Biohazard Cleanup

Reconstruction

City Served

Gilbert

Mesa

Chandler

Phoenix

Ahwatukee

Queen Creek

San Tan Valley

Apache Junction

Florence

Casa Grande

Coolidge

Buckeye

Client First Name (optional)

Outcome / What Went Well (Select One or More)

Restored Quickly

Got You Home

Smooth Insurance Process

Complete Drying

Safe Mold Removal

Respectful Crew

Clear Communication

Fast Emergency Response

Send Review To (Select One or More)

⭐ Google

👍 Facebook

📍 Yelp

Tip: Google is best for local SEO and Gemini AI ranking. Facebook taps your existing social network. Yelp matters because Apple Intelligence and ChatGPT both pull from it. Every script also includes a soft Nextdoor mention.

Send Now (Optional)

Enter your client's phone or email below, then tap a button to open your phone or email app with the message ready to send. No infrastructure cost — uses your existing phone plan and email account.

SMS Version

Email Version

Direct Review Links

Test these yourself or share directly. The Google link is the one published on cactuswrenrestoration.com.

⭐ Leave a Google Review 👍 Review on Facebook 📍 Review on Yelp

About the Nextdoor mention Every generated script includes a gentle ask for the customer to mention Cactus Wren on Nextdoor if they have a profile. Nextdoor is hyperlocal — neighbors recommending restoration companies to neighbors is one of the highest-trust signals possible for a service like yours.

Why These Attributes Matter

Google's Gemini AI (Ask Maps) ranks businesses by matching review content to user searches. Generic reviews like "Cactus Wren was great!" get skipped. Reviews mentioning service type + city + outcome get surfaced first.

Service
Damage type matters. When someone in crisis asks Gemini "best water damage company near Gilbert," it scans reviews for "water damage" and "Gilbert." Reviews that don't say the exact service won't rank.
City
Location keywords. Gemini matches reviews to local searches. A review that says "they helped us after a flood in Queen Creek" ranks for Queen Creek searches — even though your office is in Gilbert.
Outcome
Result language. "Got us back in our home," "dried everything out," "handled insurance" — these are the exact words homeowners search with when something's gone wrong. Reviews that contain those phrases win.
Trust
Certifications signal expertise. "IICRC certified," "licensed plumber," "OSHA certified" — these phrases tell Gemini you're not just any contractor, which matters for high-stakes restoration work.

The Magic of Organic Prompting The scripts never tell customers what to say. They ask the right questions ("What service did we do?", "What city are you in?") so the customer's natural answer includes those keywords organically. That's the difference between a review that ranks in Gemini and one that disappears.

Stay Compliant — Avoid These Mistakes

Google's review policies are strict, and violations can get reviews removed or your Business Profile suspended. These rules apply to every review request you send.

2026 Policy Update Google now explicitly prohibits asking customers to mention specific employee names in reviews. These scripts comply with this rule — they prompt for service type, city, and outcome only.

Never offer incentives for reviews — no discounts, gift cards, raffles, or freebies in exchange for a review. This is especially common for restoration companies and especially against TOS.
Never ask only happy clients while filtering out unhappy ones (this is "review gating" and is prohibited).
Never write or edit a customer's review for them, or supply specific language to copy/paste.
Never ask customers to mention employee names by request — this is a 2026 policy change.
Never solicit reviews on-site at the property right after the job completes — wait at least 24-48 hours so the customer's response is considered and authentic, not pressured.
Never post fake reviews or have employees, family, or friends post reviews on your behalf.